Consumer Protection On Credit Cards: Does It Really Exist?
Consumer protection is one of the things many credit card issuers like to laud about when touting the benefits of using plastic over cash. When you end up in disputes with merchants over purchases, the credit card is supposed to help you by reversing charges or cancelling the transaction.
It sounds like a great way to secure your purchases. Unfortunately for most consumers, they buy the whole spiel without looking at the finer details of that deal. In reality, consumer protection on credit purchases aren’t so comforting. Check your terms right now and 9 times out of 10, you’ll probably see these rules about consumer protection spelled out.
1. You can only ask for consumer protection if the price of the item you bought exceeds $50. Anything less and you’re on your own.
2. You can ask for consumer protection only after you have satisfactorily tried to work things out with the merchant. The exact definition of this is not laid out and can be the cause of a large dispute with customer service later on.
3. The protection can only be enforced when you bought the product from a retailer located within either your home state or 100 miles of your mailing address.
Simply put, majority of items you buy on a daily basis won’t be covered by this clause, likely making it useless for many transactions. Of course, while the above are the standard consumer protection rules, some credit card companies may actually offer better security. They don’t come all that often, though, so make sure you verify by checking the terms of agreement before signing up.
Posted in Credit Card Guides
Tags: Consumer protection, credit card benefits, purchase protection, security
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